Privacy Policy

Before you browse our website, get to know our Privacy and Cookies Policy.
The Privacy and Cookies Policy is designed to clearly explain how we collect, use, share and protect our customers' personal data when they use our services or visit our website.
As part of our commercial activity, we need to collect some personal data from our customers, however, we respect the right to privacy and do not collect any personal information without their prior consent.

Personal Data

It is any information, of any nature and regardless of the respective support, relating to a natural person, directly or indirectly, identified or identifiable (data subject). For example, the name, an identification number, location data, contacts, even elements of your physical, economic or social identity.
The personal data collected is limited to those strictly necessary for the purpose of the treatment, namely, the name, address, taxpayer number, telephone number or email address, but other data necessary to provide products or services may be collected.

Responsibility for the collection and processing of personal dat

Your data will be collected and processed by Fimatex Lda, legal person number 500 116 300, based in Rua Afonso Lopes Vieira, nº212, 4100-020 OPorto.
This is the company responsible for the processing of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 and other applicable national legislation on privacy and data protection.
If you have any questions or doubts related to the processing of your personal data, you can contact us through the
Phone: 22 606 7050
Registered letter: Fimatex - GDPR
Rua Afonso Lopes Vieira, nº212, 4100-020 OPorto

Retention Period of personal data

The processing of data by Fimatex will continue as long as it is working or the same is necessary for the commercial relationship established with its customers.

Security of personal data

Technical and organizational security measures were adopted to preserve the confidentiality and security of the personal data collected and processed in order to prevent its improper or unauthorized loss, dissemination, alteration, treatment or access.

Processing and modification of personal dat

By providing us with your personal data, the customer acknowledges and consents that they are processed in accordance with this Privacy and Cookies Policy, so you should read it and contact us if you have any questions.
We inform you that, whenever necessary, change this Privacy and Cookies Policy without the need for any prior authorization. As a holder of personal data you have:
Enquanto titular de dados pessoais tem:

  • Information Right, which consists of the right to be informed about the purpose of the processing of the data, to whom they can be communicated, what rights they have and under what conditions they can exercise them, as well as what data they have to provide mandatorily;
  • Right of Access, which translates into the right to access the respective personal data that has been provided by him, without restrictions, without delay or excessive costs, as well as to know any available information about the origin of such data;
  • Right to Rectification, which consists of the right to demand that your data is accurate and current, being able to request its rectification with Fimatex;
  • Right of Elimination (or “forgetfulness”), which is the right to demand the elimination of your personal data from Fimatex records when they are no longer used for the purposes for which they were collected, without prejudice, however, to the deadlines for retention imposed by law;
  • Right of Opposition, which consists of the right to object, at your request and free of charge, to the processing of your personal data for the purposes of direct marketing;
  • Right to Portability, which translates into the right to receive the personal data that you have provided to Fimatex, in a structured format, in common use and automatic reading, and to transmit this data to another controller.
  • Right to Limitation of Treatment, which allows, in certain circumstances, to request the limitation of the processing of your data, namely (i) when contesting the accuracy of your personal data, for a period that allows Fimatex to verify its accuracy; (ii) if the treatment is illegal and the Customer opposes the deletion of the data, requesting, in return, the limitation of its use; or (iii) when Fimatex no longer needs the Client's personal data for processing purposes, but such data is required by the Client for the purpose of declaring, exercising or defending a right in a judicial proceeding;
  • Right to Complaint
    1. With the CNPD, which consists of the right to submit, without prejudice to any other administrative or judicial remedy, a complaint to a supervisory authority, in particular in the Member State of your usual residence, place of work or place where the violation was allegedly committed, if the data subject considers that the processing of personal data that concerns him violates the General Data Protection (Regulation (EU) 2016/679) and other applicable national legislation. In Portugal the supervisory authority is the National Data Protection Commission.
    2. With Fimatex to exercise any of their rights, Clients can use the following means: Telephone: 22 606 7050 Registered letter: Fimatex - GDPR Rua Afonso Lopes Vieira, nº212, 4100-020 OPorto Email:

Cookies Policy

The collection of data from your computer through small files commonly known as cookies, are used to:

  • Improve the performance of navigation on our website - that is, we use this information to improve our performance and thus adapt the content and presentation of the website based on the type of navigation program you use or other information sent by the navigation program;
  • Or for statistical purposes namely, to find out the number of times that our website is visited, the links used for this purpose and the preferences of visitors;

Cookies may also be used when opening newsletters / emails, for statistical purposes, and to let you know if they are open and to check clicks through links or advertisements within the newsletter.
The data we collect in this way remains anonymous.
We do not sell personal data of customers or users.
This Cookie Policy is periodically reviewed by Fimatex so that its content may be updated.
A cookie is a small text file that is sent by an Internet server and is stored on your computer or mobile device when you visit websites. This file keeps a record of the visited site and collects some information related to this visit. In this way, they help websites to store and retrieve information about their browsing habits in order to personalize navigation according to their preferences.
Regarding their life cycle, cookies can be:

  • Session cookies - they are temporary and only remain in the cookie file until the user leaves the site, so they are deleted when you close the browser. The information obtained is used to analyze traffic patterns, which facilitates the identification of problems.
  • Persistent cookies - they are kept until the user manually deletes them or the expiration date expires. They are used whenever the user makes a new visit to the site for a more personalized service, adjusting the navigation to his interests.

As for the domain to which they belong, it can be:

  • Own cookies - which are downloaded from the website you are browsing
  • Third-party cookies - which are downloaded by websites from a different domain than the one you are browsing. This can happen, for example, on sites with advertising banners from other entities.

As for the function they can be:
Analytical cookies are used anonymously for statistical purposes.
Functionality cookies save the user's preferences.
Of these, we use cookies for various purposes.

How to enable or disable your browser's cookies

You can adjust the settings of your browser (browser) regarding the acceptance of cookies. The standard settings of your browser program almost always allow the acceptance or deactivation of all cookies. However, you should take into account that when you disable cookies, you lose the automatic filling of some data, such as login data and may prevent some online services from working correctly, affecting navigation on the website, and may prevent some web pages from being displayed correctly.

Google Chrome

  1. Click the Chrome menu icon.
  2. Select "Settings".
  3. At the bottom of the page, click "Show advanced settings".
  4. In the “Privacy” section, click on “Content settings”.
  5. Enable or disable cookies:
    To enable cookies, select "Allow configuration of local data (recommended)."
    To disable cookies, select "Block settings for any data by websites."

Internet Explorer

  1. Open Internet Explorer by clicking the "Start" button and then clicking "Internet Explorer".
  2. Click the "Tools" button and then click "Internet Options".
  3. Click on the "Privacy" tab and, under "Settings", move the slider to the top to block all cookies or to the bottom to allow all cookies, then click OK.


  1. Select "Tools"> "Options" and access the "Privacy" panel.
  2. In the menu "Cookies and website data", select the option "Block cookies and website data".
  3. If you want to allow websites that you trust to be able to store cookies permanently (for example, to allow automatic authentication on a particular website), press Exceptions ..., enter the website address and press allow.


  1. Click on “Edit”;
  2. Select "Preferences";
  3. In the top panel, select the “Security” icon
  4. In the “Accept Cookies” section, select “Never”.


  1. Click on "Settings"
  2. Select "Preferences"> "Advanced"> "Cookies"> "Enable" or "disable cookies"